Support

Get the Help You Need

RFIDPros is here to be your main point of contact for all of your RFID technology and solution needs. To assist your organization in reaching new levels of productivity, you need a true partner, not just a vendor. We offer our customers support on their existing RFID solution.

Post-Implementation Support

RFIDPros help companies when they are having issues with their existing system. We are happy to offer our customers comprehensive maintenance and support solutions tailored to meet individual business needs.

We offer different types of service requests such as on-site service, repair services, and phone support. To request service, fill out our service request form and our service technicians will be in contact with you shortly.

On-site service is for large printers that are too heavy to ship. Our service technicians will come to your facility to service or repair your printers on-site. RFIDPros, a division of RMS Omega, can provide customers with authorized repair services on select devices. That means that we are certified by our manufacturers to repair their devices.

We’re also happy to offer help desk support. Help desk support allows you to call us or send us an email if you need help with anything after your system is installed.

Why Support is so Important

We want to make sure our customers get the help they need. We want to ensure that you’re getting the most out of your RFID system. We want to make sure your system is always up and running to increase productivity and efficiency. That’s why we believe our support services are essential.

Our support services are a good solution for any industry. Learn more about our industry solutions.

Contact us to speak with a specialist today!

  • Service Request Form

    To request an on-site technician or repair services, please complete this online form.

    Read More
  • Help Desk

    Let RFIDPros be your first point of contact and get peace of mind with our help desk support services. Our experienced technicians will provide you with the support you need when you need it most.

    Read More