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Support

We Are Always Here to Help

RFID Pros is here to be your main point of contact for all of your RFID technology solution needs. To assist your organization in reaching new levels of productivity, you need a true partner, not just a vendor. We stand by our customers with ongoing support after their RFID system is up and running.

Post-Implementation Support

RFID Pros is happy to offer our customers comprehensive maintenance and support solutions tailored to meet individual business needs.

We offer different types of service requests such as on-site service, repair services, and phone support.

To request service, fill out our service request form and our service technicians will be in contact with you shortly.

On-site service is for large printers that are too heavy to ship. Our service technicians will come to your facility to service or repair your printers on-site. RFID Pros, a division of RMS Omega, can provide customers with authorized repair services on select devices. That means that we are certified by our manufacturers to repair their devices.

We’re also happy to offer help desk support. Help desk support allows you to call us or send us an email if you need help with anything after your system is installed.

Why Support is so Important

We want to make sure our customers get the help they need and that they’re getting the most out of their RFID system. RFID Pros aims to make sure your system is always up and running to increase productivity and efficiency. That’s why we believe our support services are essential for every industry.

Contact us to speak with a specialist today!

  • Service Request Form

    To request an on-site technician or repair service, please complete this online form.

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  • Help Desk

    Let RFID Pros be your first point of contact and get peace of mind with our help desk support services.

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