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Explore our technical services for wireless networks, device management, maintenance and repair, and more.

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RMS Omega's Technical Services

To assist your organization in reaching new levels of productivity, efficiency, and accuracy, you need a true partner – not just a vendor.

Our premier partnership with manufacturers and our in-house technical services team provide clients with a knowledgeable and dedicated team that can deliver personalized support for any project. Whether it’s onsite discovery and design or device support and repair- we are here to back your technology investments.

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Dedicated Customer Support

RMS Omega provides a broad range of technical services to support our customers before, during, and after project implementation. With RMS Signature Service Plans, we’re here to be your first point of contact and ensure you get the help you need when needed. We want to make sure you fully understand how to use your technology systems and get the most out of your investment. Our team of certified experts has years of experience and is here to support your organization with services for:

  • Managed IT Services
  • Network Discovery & Design
  • Device Repair & Remote Support
  • Device Management
  • Configuration & Deployment

Here's What Customers Say About Our Service Team!

Our Services

Our in-house professional services group is here to support you every step of the way. From project design, implementation, deployment, and training to depot repair, help desk, and on-site services.

Discovery and Design

Discovery and design services ensure that your technology investment will produce the results you need to achieve positive business outcomes.

Deployment

Deployment services accelerate your technology implementation, helping you get up and running faster with device installation, configuration, and training.

Repair & Support

Offering comprehensive maintenance solutions tailored to meet your needs, our Service Care programs range from time and material to service contracts, on-site service and depot repairs.

Wireless Networking

RMS Omega provides a broad range of wireless networking services to offer a complete solution that supports your business operations.

Managed IT Services

With device management services, our support team can perform remote centralized IT administration over your mobile computers, printers, and more.

Our Technology Partners

Place a Service Request

Let RMS Omega be your first point of contact and get peace of mind with our help desk support services. RMS Omega’s experienced technicians will provide you with the support you need when you need it most.

For support, repairs, or on-site service, please fill out a service request form.

Service & Support

Maintain Peace of Mind with an RMS Signature Service Plan

Keep your operations running smoothly with an RMS Signature Service Plan and eliminate the time-consuming frustration often associated with traditional tech support processes. With RMS service, you can supplement standard warranty coverage to ensure you experience minimal disruptions to your technology and workflows.

RMS Omega offers support plans and bundled packages for technical device support, setup and configuration, remote management, and printer repair. With RMS Signature Service Plans, we’re here to be your first point of contact and make sure you get the help you need when you need it. Our most popular packaged services include technical support, device configuration, remote device management, printer repair services, and wireless infrastructure services.

View Our Signature Service Plans

How Can We Help?

Contact One of our Technology Experts Today

Contact Us for a Free Consultation

Request more information about a particular technology, inquire about general pricing or demo equipment, or schedule a no-cost consultation to discuss your business challenges.

Simply call (888) 857-8402, email info@rmsomega.com, or fill out our form! We’re here to help.

Have a Question? Ask the Solutions Team at RMS!