Help Desk, Authorized Repair & Service
RMS Omega offers support plans and bundled packages for technical device support, setup and configuration, remote management, and printer repair.
Help Desk technicians are available to support our customers during standard business hours, Monday – Friday, between 8:00 AM – 5 PM EST. To reach a support representative, please call 1-888-857-8402 and select option 3 or email firstname.lastname@example.org.
Service Request Form
To request an on-site printer technician or repair services, please complete the online form below.
Please send all repairs to our Baltimore, Maryland, Service Office.
RMS Omega Technologies
9635 Philadelphia Road, 2nd Floor
Baltimore, MD 21237