One Solution, by RMS Omega
An All-Inclusive Plan to Procure, Deploy, & Support Your Technology Investments
One Solution, by RMS Omega is a comprehensive lifecycle management plan that packages RMS Omega’s products and services together under a single, fixed rate, with flexible finance options available. One Solution customers gain unrestricted access to RMS Omega’s complete suite of professional services and remote managed services, ensuring that technology is always optimized and supported from the day it’s deployed until it’s retired from the field.
Forged from years of feedback, One Solution is RMS’s most customer-centric product service option, precisely blending our best offerings, expertise, and toolsets within the end-user’s unique workflows and budget, more than any other plan we offer.
One Solution, by RMS Omega – PDF
What’s Included in a One Solution Plan?
One Solution offers multiple pathways to build a service plan, including hardware, software, and services, tailored to your most essential needs. Beyond the value of our bundled managed services, One Solution customers also gain access to our top-tier professional services, ensuring a seamless go-live period and long-term success right from day one. Our proactive, preventive maintenance approach keeps hardware in service longer, while decreasing the total cost of ownership (TCO), as it remains active and optimized for field performance.
With One Solution, you’re not just buying hardware – you’re gaining an IT resource.
Plan Features:
- Hardware & Software Options – We work with you to determine the right devices and applications for your needs
- Solution Design, Installation, Deployment, & Testing, by RMS Omega Solutions Engineers
- On-Site & Remote Technical Support Options
- Total Support Services, by RMS Omega Managed Services Group
Why One Solution?
- Competitive Pricing and Flexible Financing: Buy tech outright or lease right away, with the option to purchase at the end of the term.
- No Budget Surprises, Ever: It’s simple; one price for One Solution.
- Productivity Gains: Let mission-critical tasks be the focus for your IT team, and we’ll handle the tech stack you entrust to us under a One Solution contract.
- Reliable Strategic Roadmaps: This unique partnership enhances RMS’s understanding of your operations, enabling you to scale solutions quickly, tackle issues more efficiently, and optimize systems more effectively.
- Close Your Tech Gaps: Evolve your business by seamlessly integrating new solutions with existing legacy technology to ultimately reach your present and future goals concurrently.
- Shift from OpEx to CapEx: Eliminate the need to “pad” your technology budget for unforeseen expenses or new projects.
- Proactive and Reactive to Needs: RMS monitors hardware statuses in the background, but is prepared for potential issues with repair and process management services.
- A Partnership, Not Outsourcing: You are always in the driver’s seat to make final decisions and can take the lead in assigning roles and responsibilities.
- Continuing Education: Leverage the knowledge, experience, and skills our professional and managed services can share, whether through general Q&A or more formal training.
- Enhanced Consulting: Experience matters; we’ll guide you and connect the dots with what we know about data collection and your industry.
Don’t Settle: Rethink Technology and Support with One Solution
One Plan. One Goal. One Solution. Technology-as-a-Service may be a relatively new concept, but One Solution is grounded in ideas that have originated directly from you, our customers.
Let’s discuss how we can exceed your expectations for technology procurement today.
