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Clark Associates – Service Request

Request Service & Repairs

Welcome! To request repair services, please complete the online form below. An RMS Omega representative will be in contact with you shortly to provide a Return Merchandise Authorization number (RMA) or corresponding information for each request.

For assistance, please e-mail helpdesk@rmsomega.com. To speak with a support representative, please call 1-888-857-8402 and select option 3. Thank you!

Clark Associates Service Request

  • Items to Service or Repair

  • Model/Part NumberSerial NumberProblem Description 
    Please provide the model or part number and serial number for each item. Press the + icon to add multiple service items.
  • Please provide your ServiceDesk Ticket number.
  • Please provide your PO number.
  • Contact Information

  • If your name is not listed below, please select "Other" and enter your contact information.
  • If the contact's name is not listed below, please select "Other" to enter a secondary contact.
  • Additional Information or Problem Description

  • This field is for validation purposes and should be left unchanged.