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If you need immediate assistance, please call 888.857.8402 – Press 3 for service and support, or e-mail helpdesk@rmsomega.com.
The data collection technologies, systems, and solutions that drive your everyday operations require more than just an online vendor – you need a trusted partner.
With over 30 years of systems integration expertise and premier-level partnerships with the industry’s leading data capture hardware and software providers, RMS Omega is the right choice to help with your quote, service request, or integrated technology solution. When you work with us, your technology deployment is backed by our team of dedicated pros.
Our managed services cover data capture products, including rugged mobile devices, barcode scanners, label printers, wireless, and RFID hardware with recurring support contracts.
RMS Omega’s Total Support Service plan offers a comprehensive, hands-on approach to staging, maintaining, and optimizing your technology investments.
RMS Omega’s Technical Support Service plan provides general, consultative assistance from our experienced team of help desk support technicians.
One Solution is RMS Omega’s configurable service model that integrates the procurement of hardware, software, and managed services into a single, fixed-rate agreement.
Alex and the RMS Omega team have done an exceptional job supporting us through our WMS update and scanner rollout. Their Total Support Service made the transition smooth and allowed us to quickly resolve any critical issues that came up. Their professionalism, technical skill, and commitment to finding solutions minimized disruptions and kept our operations on track. We are grateful to have such a reliable and talented resource supporting our efforts. Rogers, Operations Project Coordinator at Northeastern Supply
We received the RF guns and they all look great, we did an inspection to see how they work and no issue, great job by you & your team, it was a great and quick service! Harith, Site Manager at GXO
"RMS Omega offers so much to support our business. With intuitive customer service, fast hardware service, and knowledgeable personnel; this team is a joy to work with. Keep doing what you do, you're already the best!" Carolyn, Support Admin at Agilent Technologies
Alex was outstanding! He showed me things on my printers that I never knew even existed. Brandon, Support Specialist at Lehigh Valley Health Network
"RMS is a great company to do business with. Very knowledgeable Customer Service and we receive our product quickly!" Wendy, Operations Liaison at Fibox Inc.
I looked into 3 other vendors to compare pricing and quality, but nobody could touch what RMS was able to offer. Chad, Business Analyst at McCarthy Tire Service
Chad is always available and ready to assist in anyway with our technology needs. I appreciate his candor and positivity. Thanks for helping me when I need it! Rocky, IT Director at Pepsi Hickory
"We always get help from RMS if needed. As a customer we can depend on RMS's excellent customer service and pricing." Har, Procurement Specialist at Shady Grove Adventist Hospital