RTLS & RFID Services
Systems Integration Services & Hardware Support
At RMS Omega, we deliver advanced data capture solutions that go beyond hardware. Our RTLS and RFID integration services ensure that hardware, software, and infrastructure work seamlessly together to achieve your operational goals. With decades of experience, we deliver scalable, high-performing wireless and location solutions with expert technical insight and strategic support.
System Integration Services: From Design to Deployment
Deploying an RFID or RTLS solution requires more than hardware—it requires expert planning, execution, and ongoing support. RMS Omega’s proven process ensures your system is designed for success and delivers measurable results. From system design to deployment, our team will help navigate the complexities around advanced data capture technology to implement a system that achieves your business goals.
- Discovery & Design – We start with a discovery phase to understand your workflows, goals, and environment. Based on this, we design a tailored solution that selects the right mix of technology, tags, readers, and software.
- Project Management – Our experienced team manages the project from start to finish, coordinating timelines, resources, and communication to keep your deployment on track.
- Installation & Deployment – We install and test all RFID and RTLS hardware on-site, ensuring proper placement, connectivity, and system functionality for optimal performance.
- Analysis & Optimization – Our technicians will conduct performance evaluations to ensure system accuracy, identify bottlenecks, and recommend improvements for better ROI.
- Ongoing Support & Maintenance – RMS Omega provides ongoing support plans that include remote assistance, firmware updates, system health checks, and training to keep your solution running smoothly.
RFID Hardware Services: Setup, Support & Lifecycle Management
Reliably performing hardware is critical to the success of any RFID or RTLS deployment. RMS Omega configures, manages, and supports your devices throughout their lifecycle with comprehensive support services.
- Device Setup & Configuration – Setup of RFID readers, antennas, printers, tags, and mobile computers. Devices are pre-configured, tested, and optimized for your environment before deployment to minimize downtime.
- Remote Technical Support – Our technical team is available to provide remote troubleshooting to resolve issues quickly and efficiently.
- Total Device Support – With Mobile Device Management (MDM), our team will monitor, update, and secure edge devices across locations.
- RMA & Repair Services – RMS Omega coordinates return merchandise authorization (RMA) processes and repairs directly with manufacturers to reduce your burden and minimize device downtime.
Why RFID Services & Support Matters
Investing in RFID or RTLS technology is not just about purchasing hardware—it’s about implementing a system that delivers reliable performance, visibility, and long-term value. Without proper integration and support, even the best technology can underperform or fail to deliver ROI. Our team of experts is here to support your RFID implementation pre- and post-deployment. By working with RMS Omega, you have access to a team of specialized technology experts dedicated to supporting your project, ensuring system success, improved business outcomes, and return on investment.
