Skip to content

SOTI XSight: Diagnostic Device Intelligence

SOTI XSight empowers IT teams with remote device troubleshooting and intelligent analytics for data-driven device management and support.

An MDM That Combines Analytics & Remote Troubleshooting

When devices go down – frustration, operating costs, and lost productivity go up. Fortunately, SOTI XSight grants IT staff a solution for rapid troubleshooting, total visibility, and data-driven management over enterprise devices. Integrating with SOTI MobiControl, XSight empowers IT teams with the added value of next-level diagnostic intelligence, data-driven IT insights, and added remote support functionality.

Out of the Box Operational Intelligence

Unlike other MDM solutions, XSight proactively monitors and analyzes the core vitals of mobile technology performance. The software provides real-time visibility and visual dashboards for battery health, app and data usage, cellar coverage, and more. In turn, companies can manage their mobile devices more proactively, correcting small issues before they become big problems.

Battery Dashboards

Avoid costly replacements and get the most out of your battery’s lifespan with data analytics for charging cycles, temperature, and battery failure warnings.

App Dashboards

Get a breakdown of which apps consume the most data, storage, battery life, and more. Efficiently manage devices by prioritizing essential apps and identifying which ones can be removed.

Cellular Coverage Dashboards

View heat maps to determine which areas are providing optimal device connectivity and where there may be potential dead zones.

SOTI XSight Features

In addition to remote troubleshooting, SOTI XSight offers a suite of features and benefits, including:

  • Operational Intelligence – Gather metrics and report on the performance of all mobile devices so you can identify the cause of critical issues and improve ROI on your mobile technology investment.
  • Advanced Diagnostics – Obtain a complete view of your entire mobile fleet or just a single device. Access log files, run scripts, and download files to understand how devices are performing in the field.
  • Automated Monitoring – Create customized device metrics and notifications to alert you of potential issues as quickly as possible.
  • Incident Management – Seamlessly troubleshoot with remote device control – document issues via screenshots, video recordings, and device data snapshots.

View XSight Datasheet

Case Study: Trek Cuts Down Device Management From Hours To Minutes with SOTI

Trek Bicycle is driven by the mission of creating innovative, high-quality bikes and apparel for the cycling community. When mobile device downtime and IT troubleshooting were affecting their ability to provide exceptional fulfillment and service for retailers and riders, they knew they needed a solution to make their IT more efficient and connected. By leveraging SOTI MobiControl and SOTI XSight, Trek was able to:

  • Diagnose, support, and troubleshoot devices remotely within minutes.
  • Prevent downtime and delays.
  • Monitor how, when, and where devices are being used.

View Case Study

Case Study: Trek races to meet demands with enterprise mobility management with SOTI MobiControl

Manage Enterprise IT with SOTI

Between long ticket resolution times, unreported device issues, and poor IT performance, many hidden costs pile up when technology isn’t monitored. Take the burden off of your IT teams by combining remote support, diagnostic intelligence, and proactive device management. Contact us for a free demo of SOTI today!

  • Speed up ticket resolution times
  • Eliminate lost productivity
  • Identify unreported issues
  • Reduce total cost of ownership

Schedule A Demo

SOTI Xsight Infographic

SOTI XSight Demo and Q&A

Quick troubleshooting and remote support are critical when your mobile IT goes down. But what if you could proactively prevent device downtime before the issue arises? To learn more about XSight and all it offers for device management, we sat down with SOTI’s experts. In this SOTI XSight demo and Q&A recording, you will learn about:

  • Key Features of SOTI XSight
  • Product Use Cases
  • How To Leverage XSight

Watch XSight Software Demo and Q&A

Explore The SOTI One Platform

SOTI ONE brings it all together – connects it, simplifies it, and makes your business mobility smarter, faster, and more reliable.

SOTI ONE is an innovative platform that reduces the cost, complexity, and downtime of business-critical mobility. It destroys functional silos and enables integrated solutions that build apps faster, secures and manage all mobile devices and IoT endpoints, and delivers actionable insights. When everything is connected, SOTI ONE makes it simpler, smarter, and more reliable.

Learn More About SOTI One

How Can We Help?

Contact One of our Technology Experts Today

Contact Us for a Free Consultation

Request more information about a particular technology, inquire about general pricing or demo equipment, or schedule a no-cost consultation to discuss your business challenges.

Simply call (888) 857-8402, email, or fill out our form! We’re here to help.

Have a Question? Ask the Solutions Team at RMS!