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Thank You – Information Request

Thanks For Your Interest!

We Will Be Reaching Out Soon!

Thank you for trusting RMS Omega Technologies with your barcode, RFID, RTLS, mobile, and wireless technology needs.

An RMS team member will contact you within 2 business hours during our standard hours: Monday–Friday, 8 AM–5 PM EST.

Scroll to explore helpful resources and learn more about us.

 

Multiple Ways To Get In Touch

We look forward to assisting you! In the meantime, here’s how you can get in touch with us immediately.

  • Call

    Call us at 888-857-8402

     

    Call us during business hours to be connected with a team member in our Sales, Service, Customer Service, Operations, or Finance departments.

  • Email

    Send us an email at info@rmsomega.com

     

    Email us with any sales inquiries, service requests, or general questions for a prompt and helpful response.

  • Webchat

    Use the webchat to get in touch with a live agent.

     

    Utilize our helpful live web chat for quick answers about product offerings, our capabilities, and general Q&A.

Why RMS Omega?

A Strategic Technology Partner

The data collection technologies, systems, and solutions that drive your everyday operations require more than just an online vendor – you need a trusted partner.

With over 30 years of systems integration expertise and premier-level partnerships with the industry’s leading data capture hardware and software providers, RMS Omega is the right choice to help with your quote, service request, or integrated technology solution. When you work with us, your technology deployment is backed by our team of dedicated pros.

  • Dedicated Account Managers
  • Technical Solutions Engineers
  • Project Managers
  • Responsive Customer Service
  • In-House Helpdesk Support

Our Specializations

RMS Omega supports companies of all sizes throughout the supply chain with data capture technologies and support plans that improve productivity, eliminate costs, and meet industry compliance demands.

RMS Omega’s healthcare team partners with health systems and organizations nationwide to implement clinical care solutions that simplify workflows, enforce compliance and safety, and improve patient care.

RMS Omega’s RFID Pros take enterprise data capture to the next level with fully integrated RFID and RTLS systems for real-time tracking, location monitoring, and precise data over inventory, assets, and more.

What Our Customers Say

Managed Services, by RMS Omega

Our managed services cover data capture products, including rugged mobile devices, barcode scanners, label printers, wireless, and RFID hardware with recurring support contracts.

Total Support Services - RMS Omega Managed Services

RMS Omega’s Total Support Service plan offers a comprehensive, hands-on approach to staging, maintaining, and optimizing your technology investments.   

  • Hardware & Software Installation
  • Device Setup & Configuration
  • Hardware Maintenance & Remote Device Management
  • Tech Support & Managed Services

Technical Support Services - RMS Omega Managed Services

RMS Omega’s Technical Support Service plan provides general, consultative assistance from our experienced team of help desk support technicians.   

  • General Q&A
  • Remote Phone & Email Support
  • Hardware & OS Troubleshooting
  • Device & Network Consultation

One Solution, by RMS Omega - RMS Omega Managed Services

One Solution is RMS Omega’s configurable service model that integrates the procurement of hardware, software, and managed services into a single, fixed-rate agreement.

  • Hardware & Software Procurement
  • Technology Staging, Installation & Deployment
  • Ongoing Hardware, Software, & Firmware Maintenance
  • Total Support Services, by RMS Omega Managed Services

Maintain Peace of Mind with an RMS Signature Service Plan

Project-Based & Contract IT Support

Technology should empower your business, not slow it down. RMS Omega’s Signature Service Plans unlock support from our certified team of in-house IT experts. Whether you are seeking support for a technology deployment project or a go-to IT partner for everyday troubleshooting, we have a service offering for you!

  • Managed Services – Recurring, contract-based support to reduce IT headaches and increase uptime.
  • Professional Services – Flexible, project-based engagements for device configuration, setup, wireless installs, RFID system deployment, and more.
  • One Solution – A custom “as-a-service” bundle tailored to your hardware, software, and support needs.

From remote assistance and preventative maintenance to full lifecycle management, we’ve got you covered.

View Our Signature Service Plans

Technology Offerings

We are a premier provider for barcode, RFID, RTLS, and wireless hardware, software, and supplies.