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Device Setup and Configuration

Ensure fast, error-free IT deployments with RMS Omega’s device setup and configuration services.

Device Setup and Configuration

Technology That Is Ready to Work – Right Out of The Box

RMS Omega’s device setup and configuration service gives you access to the expertise and bandwidth of our in-house technicians to deploy data capture devices at scale. Available as a one-time service or part of a managed service plan, we ensure your technology is fully functional and aligned with your operations before it ever reaches the end user. You’re not outsourcing — you’re partnering with a technology team that collaborates with your IT and operations staff to align devices with your workflows, systems, and user needs. Whether deploying hardware, rolling out software, or managing firmware and security standards, our team ensures everything is configured properly, right out of the box.

What Is Included in Device Setup and Configuration Service?

When you choose RMS Omega’s device setup and configuration services, your hardware will ship directly to our service centers. From there, our team of in-house managed services technicians gets hands-on with the technology to conduct testing, staging, and perform configurations. After, our team will repackage the hardware and ship it to its final destination.

  • Receiving, Unpacking, & Component Verification.
  • Basic Hardware Functionality Testing.
  • Pre-configured Network/Wireless Settings.
  • Firmware & Security Patch Standardization.
  • Application Installation & Configuration.
  • Application License Registration.
  • Repacking & Shipping to Destination.

Why Choose Setup & Configuration Service?

Without hardware configuration, your operations can experience delays, a lack of standardization, errors, and user frustration. Our experts help you avoid that by preparing your devices to your exact needs — saving time, reducing IT strain, and increasing productivity from day one. Whether you’re deploying devices in warehousing, manufacturing, healthcare, retail, or field service, RMS Omega tailors setup and configuration services to fit the needs of your specific environment.

PDF: Device Setup and Configuration

Multiple Levels of Support

From Our Certified In-House Team of Technicians

Total Support

Complete lifecycle management with remote device access for troubleshooting, firmware/OS updates, and more.

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Technical Support

Get expert troubleshooting, device configuration guidance, and RMA management via phone and email.

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Device Setup & Configuration

Ensure new devices are ready to use out of the box with the right settings and enterprise software.

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Hourly Support

Get support only when you need it with a prepaid bucket of hours to be used as needed for IT troubleshooting and Q&A.

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Here's What Customers Say About Our Service Team!

Our Services

RMS Omega’s support services ensure your data capture IT performs at its best—professionally deployed, expertly maintained, and always supported.

Discovery and Design

Discovery and design services ensure that your technology investment will produce the results you need to achieve positive business outcomes.

Device Setup and Configuration

Ensure fast, error-free IT deployments with RMS Omega’s device setup and configuration services.

Repair & Support

Offering comprehensive maintenance solutions tailored to meet your needs, our Service Care programs range from time and material to service contracts, on-site service and depot repairs.

Wireless Networking

RMS Omega provides a broad range of wireless networking services to offer a complete solution that supports your business operations.

Managed IT Services

With device management services, our support team can perform remote centralized IT administration over your mobile computers, printers, and more.

Maintain Peace of Mind with an RMS Signature Service Plan

Keep your operations running smoothly with an RMS Signature Service Plan and eliminate the time-consuming frustration often associated with traditional tech support processes. With RMS service, you can supplement standard warranty coverage to ensure you experience minimal disruptions to your technology and workflows.

RMS Omega offers support plans and bundled packages for technical device support, setup and configuration, remote management, and printer repair. With RMS Signature Service Plans, we’re here to be your first point of contact and make sure you get the help you need when you need it. Our most popular packaged services include technical support, device configuration, remote device management, printer repair services, and wireless infrastructure services.

View Our Signature Service Plans

Place a Service Request

Let RMS Omega be your first point of contact and get peace of mind with our technical and total support services. For support, repairs, or on-site service, please fill out a service request form.

Service & Support

Supported Hardware Brands

We are a premier sales and service partner to leading hardware manufacturers, providing certified expertise and trusted support.

How Can We Help?

Contact One of our Technology Experts Today

Contact Us for a Free Consultation

Request more information about a particular technology, inquire about general pricing or demo equipment, or schedule a no-cost consultation to discuss your business challenges.

Simply call (888) 857-8402, email info@rmsomega.com, or fill out our form! We’re here to help.

Have a Question? Ask the Solutions Team at RMS!