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Discovery and Design

RMS Omega’s Discovery and Design services ensure the successful deployment of wireless, RFID, RTLS, and other tailored data capture solutions.

Ensure Project Success with Discovery and Design

Let Our Experts Evaluate Your Facility, Technology & Workflows

A successful technology implementation starts with a clear understanding of your environment, goals, and challenges. Our Discovery & Design service is a critical first step in developing tailored RFID and wireless networking solutions that deliver real-world results. Through this service, our experts conduct an on-site evaluation of your facility’s layout, workflows, and existing technology infrastructure. This hands-on assessment enables us to make informed, strategic recommendations—whether you’re designing a new solution or optimizing an existing network.

What Is Included in Discovery & Design?

During the Discovery & Design phase, our engineers conduct a comprehensive on-site assessment of your facility to lay the groundwork for a successful RFID or wireless technology implementation. This process ensures that all environmental, operational, and technical variables are carefully evaluated before moving forward with system design.

During this phase, we gather and analyze key data to:

  • Understand the physical environment, including materials, obstructions, and coverage areas.
  • Identify process bottlenecks and areas for efficiency gains.
  • Test technology performance and reliability.
  • Determine how and where technology can provide the most value.
  • Evaluate current IT systems and integration requirements.

PDF: What To Expect During A Discovery & Design

Discovery and Design Deliverables

During an on-site Discovery, our service engineers conduct a detailed walkthrough of your current processes and workflows to ensure that any proposed technology is fully compatible with your operational environment. This includes identifying the most effective tools, as well as mapping ideal hardware and reader placement to ensure optimal coverage, accuracy, and system performance. Once the on-site survey is complete, RMS Omega delivers a comprehensive report that includes:

  • A summary of findings from the onsite visit.
  • An outline of hardware, software, supplies, and services needed for the project.
  • A preliminary pricing estimate for budgeting.
  • Statement of work outlining project scope, timeline, and deliverables for deployment.

Why Discovery & Design Matters

The Discovery & Design process minimizes risk, avoids unnecessary costs, and sets the stage for smooth execution. By taking the time to evaluate before deploying, we help ensure that your RFID or wireless networking solution is technically sound, operationally efficient, and aligned with your business goals.

Start with confidence—partner with RMS Omega for expert-led technology planning and design!

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Our Solution Deployment Process

Every facility and business process has its own unique challenges. RMS Omega takes a hands-on approach to managing technology implementations. Our process starts with understanding your unique needs, goals, and objectives, which helps us create a solution that delivers positive outcomes for your business.

  • Discovery & Design

    Our trained systems & sales engineers will evaluate your work environment to determine the best plan of action for strategic technology implementation to solve challenges and achieve both short and long-term goals.

  • Project Management

    RMS Omega’s expert team oversees the design and implementation of complex projects, ensuring everything stays on track and is completed on time, from start to finish.

  • Statement of Work

    The statement of work outlines our implementation plan, covering hardware, software, and post-deployment processes. It also includes a detailed timeline for each phase of the project.

  • Deployment

    During deployment, we work closely with your team to execute the plan. This includes network setup, hardware staging and configuration, data integration, and staff training—ensuring you’re ready when the system goes live.

  • Analysis & Optimization

    An Analysis & Optimization (A&O) ensures your system works as intended by evaluating wireless coverage and functionality, identifying weak signals, poor reads, or hardware issues for correction and improved performance.

  • Ongoing Support

    We act as an extension of your team—a single point of contact for all your data collection and RFID needs. To drive productivity, you need a true partner, not just a vendor. That’s why our support services matter.

Learn More About Our Wireless & Advanced RFID/RTLS Services

Discovery and Design reduces risk, improves performance, and lays the groundwork for a successful, cost-effective deployment of wireless, RFID, RTLS, and other advanced data technologies. Learn more about all the services we offer for successfully deployed wireless and RFID/RTLS solutions.

Onsite RFID Testing & Installation

RFID & RTLS Services

We provide end-to-end data capture services, including system design, hardware/tag selection, software integration, installation, and support, customized to your workflows for accurate, reliable, and scalable performance.

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Wireless Networking Services

RMS Omega delivers comprehensive wireless networking solutions for reliable, high-performance connectivity in industrial environments. Our services include site surveys, heat mapping, system design, installation, and ongoing support.

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RMS Managed Services: Multiple Levels of IT Support

From Our Certified In-House Team of Technicians

IT helpdesk and device management support plans to keep your technology running smoothly and efficiently.

Total Support

Complete lifecycle management with remote device access for troubleshooting, firmware/OS updates, and more.

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Technical Support

Get expert troubleshooting, device configuration guidance, and RMA management via phone and email.

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Device Setup & Configuration

Ensure new devices are ready to use out of the box with the right settings and enterprise software.

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Hourly Support

Get support only when you need it with a prepaid bucket of hours to be used as needed for IT troubleshooting and Q&A.

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Here's What Customers Say About Our Service Team!

Our Professional Services

One-time and project-based services to ensure seamless technology deployments, integration, and support.

Device Setup and Configuration

Ensure fast, error-free IT deployments with RMS Omega’s device setup and configuration services.

Discovery and Design

RMS Omega’s Discovery and Design services ensure the successful deployment of wireless, RFID, RTLS, and other tailored data capture solutions.

RFID Services - Integration & Support

End-to-end RTLS and RFID services. Complete systems integration, solution design, testing, installation, and RFID technical support.

Wireless Networking

RMS Omega's wireless networking services ensure your network is optimized for peak performance -from initial design to ongoing support.

Place a Service Request

Have a support plan? Open a ticket for an RMA, on-site service, or IT helpdesk support.

Maintain Peace of Mind with an RMS Signature Service Plan

Project-Based & Contract IT Support

Technology should empower your business, not slow it down. RMS Omega’s Signature Service Plans unlock support from our certified team of in-house IT experts. Whether you are seeking support for a technology deployment project or a go-to IT partner for everyday troubleshooting, we have a service offering for you!

  • Managed Services – Recurring, contract-based support to reduce IT headaches and increase uptime.
  • Professional Services – Flexible, project-based engagements for device configuration, setup, wireless installs, RFID system deployment, and more.
  • One Solution – A custom “as-a-service” bundle tailored to your hardware, software, and support needs.

From remote assistance and preventative maintenance to full lifecycle management, we’ve got you covered.

View Our Signature Service Plans

Place a Service Request

Let RMS Omega be your first point of contact and get peace of mind with our technical and total support services. For support, repairs, or on-site service, please fill out a service request form.

Service & Support

How Can We Help?

Contact One of our Technology Experts Today

Contact Us for a Free Consultation

Request more information about a particular technology, inquire about general pricing or demo equipment, or schedule a no-cost consultation to discuss your business challenges.

Simply call (888) 857-8402, email info@rmsomega.com, or fill out our form! We’re here to help.

Have a Question? Ask the Solutions Team at RMS!