Voice Directed Workflows
Voice automation is used to speech-enable critical workflows inside the four walls and in remote field service applications. Voice-assisted and voice-directed workflows streamline manual tasks -improving worker accuracy and productivity. Ultimately, voice-enabling workflows can eliminate manual data entry – increasing productivity by 10-50% for each worker and boosting fulfillment accuracy to 99.99%. Furthermore, voice automation eliminates training time by 50% for growing or seasonal fulfillment operations.
RMS Omega’s voice-enabled solutions are device-agnostic and require no changes to back-end systems, making it a plug-and-play solution. Voice automation is the perfect technology for addressing challenges like labor shortages, multilingual workforces, spikes in demand, seasonal fulfillment, picking errors, and more. Voice solutions deliver increased productivity and efficiency in the following areas:
- Order picking
- Shipping & Receiving
- Inventory Audits
- Maintenance & Repair
Eliminate Errors and Automate Processes
with Voice Automation
Voice solutions can be implemented in one of two ways, device-based or server-based. Device-based solutions don’t require a server to voice-enable applications and they integrate with an organization’s existing WMS and devices. As a result, this method of voice-enabling is more affordable and offers a “plug-and-play” solution with faster ROI and a lower TCO. The range of benefits of voice technology will be apparent immediately, including:
- Reduced errors using voice-activated data entry instead of manual inputs.
- Increased safety and ergonomics with hands-free, eyes-free picking.
- Streamlined workflows; e.g. being able to execute picking while listening to the order instead of waiting to read the screen, then putting down the mobile device in order to pick the item.
- A decrease in network traffic as voice communication passes from one mobile device to another without going through the server