Your First Line of Support.
Managed IT Services for Mobile Device and Wireless Infrastructure Systems
As your first line of support, RMS Omega assumes responsibility for monitoring and managing your organization’s mobile devices and wireless infrastructure. With Managed IT Services, our support team is able to log into any of your system’s mobile devices for remote repairs, troubleshooting, and support. Don’t waste valuable time sending hardware back to the manufacturer when it’s not necessary.
Take the Strain Off of Your IT Resources
As business’ IT assets become increasingly more mobile, the need to securely and efficiently manage them rises. To do this, companies must find ways to improve provisioning, updating, maintaining, and troubleshooting their mobile inventory around the clock.
In many cases, companies don’t have the personnel or expertise available to effectively and proactively manage the growing numbers of mobile devices on a twenty-four seven basis. This often results in increased costs across the board due to a reactive approach to administration which results in missed tasks that could have averted problems.
Working with RMS Omega’s Services Team
RMS Omega works with industry-leading MDM platforms from SOTI, Ivanti, Honeywell, and Zebra to manage mobile devices and wireless infrastructure. Managed Services takes the pressure off companies to deploy and maintain their own wireless ecosystem and provides all the benefits of having that environment running smoothly. With Service Level Agreements (SLAs) for monitoring, alerting, reporting, and issue resolution, your organization can stay focused on other business operations.