RMS Omega

Device ManagementManaged IT Services

Your First Line of Support.

Managed IT Services for Mobile Device and Wireless Infrastructure Systems

Managed IT ServicesAs your first line of support, RMS Omega assumes responsibility for monitoring and managing your organization’s mobile devices and wireless infrastructure. With Managed IT Services, our support team is able to log into any of your systems mobile devices for remote repairs and support. Don’t waste valuable time sending hardware back to the manufacturer when it’s not necessary.

Take the strain off of your IT resources.

As business assets become more and more mobile, the need to securely and efficiently manage them rises. To do this, companies must find ways to improve provisioning, updating, maintaining and troubleshooting their mobile inventory around the clock.

In many cases, companies don’t have the personnel or expertise available to effectively and proactively manage the growing numbers of mobile devices on a twenty-four seven basis. This often results in increased costs across the board due to a reactive approach to administration, often resulting in missed tasks that could have averted problems. Additionally, it can result in unwelcome surprises on the security front, especially with companies being held more and more accountable with security regulations like PCI and Sarbanes-Oxley.

RMS Omega utilizes Avalanche, an award winning software solution for managing mobile devices and wireless infrastructure to extend those benefits to organizations that prefer to focus their internal resources on other business needs. Managed Services takes the pressure off companies to deploy and maintain their own wireless ecosystem and yet provides all the benefits of having that environment running smoothly. With Service Level Agreements (SLAs) for monitoring, alerting, reporting, and issue resolution, your organization can stay focused on other business operations.

Avalanche Managed Services takes away the need to allocate scarce resources to do system administration. This is different from other approaches where the customer needs to install, configure, and actively administer the server environment. With Avalanche Managed Services, Wavelink experts fill that system administration role for you, freeing your people up to focus on other business-critical needs instead. Wavelink will monitor and manage the Avalanche system and you will reap the benefits.

For more information about Managed IT Services, speak with our services team today!