Baptist Health Service Request

Repair Services for Baptist Health System

Welcome! To request support or repair services, please complete the form below.

Unless you are instructed otherwise, please send repairs to our Baltimore, Maryland, Service Office.

RMS Omega Technologies
9635 Philadelphia Road, 2nd Floor
Rosedale, MD 21237

For assistance, please e-mail helpdesk@rmsomega.com. Help Desk technicians are available to support you during standard business hours, Monday – Friday, between 8:00 AM – 5 PM EST. To reach a support representative, please call 1-888-857-8402 and select option 3.

Baptist Health South Florida

Action Required(Required)

Open New Phone Support Call

Obtain a Return Merchandise Authorization (RMA) #

Manufacturer

Items to Service or Repair(Required)

Model/Part Number

Serial Number

Problem Description

Please provide the following for each item. Press the + icon on the right to add additional service items.

Contact Information

Hospital

Please select a Hospital from the drop down.

Address

Street Address Address Line 2 City State ZIP Code

Address

Street Address Address Line 2 City State ZIP Code

Primary Contact

First Last

Primary Contact Job Title / Department

Primary Contact Phone

Primary Contact Email

Secondary Contact

First Last

Secondary Contact Job Title / Department

Secondary Contact Phone

Secondary Contact Email

Additional Information

Message

Is there anything else we should know to best assist you?

Phone

This field is for validation purposes and should be left unchanged.