What our Customers are Saying

“Positive experience with RMS staff members with our Wireless Phlebotomy implementation.”

– Paul, Project Manager at Henry Mayo Newhall Hospital

“RMS Omega has been an excellent partner in getting our wireless bedside patient identification project up and running.  They are very responsive to our needs and queries.”

-Ginger, Lab Ops Manager at St Peter’s Hospital

“I never had an issue with RMS. I have ordered Pink labels from this company and I always get them on time. My sales Rep is also excellent as well. I would recommend this company to everyone I know.”

-Chevonne, Pharmacy Buyer at Spotsylvania Regional Medical Center

“Working with RMS Omega has been very simple and helpful. They are easy to work with and quick to answer questions. We will continue to order from them in the future.”

-Amber, DME Coordinator at Lancaster Orthopedic Group

“When placing an order I call my sales rep and he immediately takes care of it. I receive an email to confirm the order and everything is taken care of.”

-Rise, Purchasing Expediter at Union Hospital

“Before we got our patient ID devices we were making more errors then we should of.  After we received our devices we are now at 100% patient ID.  Thank you.”

-Lydia, Phlebotomy Supervisor at SJRMC

“I like things that work that is makes the process simple and easy as possible so that time Management is an achievable goal. We saw up to 83,000 patient last year in our ER this year we are heading 88,000 visits the hand held devices makes it easier to keep up with the high traffic even when retest is needed on the labs are not missed.”

-Aaron, PCT at St. Agnes

“RMS  has been an asset to us from sales to service. Their knowledgeable sales department Assist us with anything we need and should something break their service technicians are prompt and reliable. We look forward to a continued relationship with RMS.”

-Tim, Customer Support Supervisor at Upper Chesapeake Health

“The company has been very helpful and easy to work with.  They are very timely and responsive to any inquiries.”

-Daphnne, Phlebotomy Supervisor at Kootenai Health

“The staff at RMS Omega are always very responsive; they always respond in less than 24 hours whenever we pose a question or request to them. Very pleased with the hardware we have purchased through them and the ongoing to service they provide on the hardware.”

Kelley, Operation Director at Integrated Regional Laboratories

“RMS Sales and technical support group provided us the needed info for quoting a project and follow-up support.  Their pricing structure provided us a low cost solution for our project.”

-Mark, Systems Analyst at Bio-Robotics, Co.

“Yes Don Kovatch and Michelle Berry are the best!!!!Always prompt and friendly. A true pleasure to do business with.”

-Donnie, Application Analyst at Commonwealth Health Corporation

“My experience with RMS Omega has been excellent! From initial quoting through hardware shipment, they were great.  Items sent for service are promptly repaired and returned. New items purchased arrive quickly. Keep up the good work!”

-Tom, Laboratory Data Center Manager at Wesley Medical Center

“I have been very happy with RMS, we have been a customer for a long time. If I have any questions they are right there to help me.”

-Renae, Supply Chain Services Rep at Winter Haven Hospital