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Our Process

Providing a consultative approach, our solutions experts are here to help you with all aspects of your project.

Working with Us to Create Custom Healthcare Solutions

Phase 1: Discovery & Design

Implementing a technology solution in healthcare is not a ‘one-size-fits-all’ quick fix. A consultative workflow analysis, including an onsite discovery and tailored system design, is key to delivering a faster return on your technology investment. A discovery and design service ensures that project rollouts are successful and achieve your desired business results.

Before making an investment in equipment or software, it’s important to evaluate the goals, pain points, and environmental layout involved in every project. As a result, RMS Omega’s Technical Services team conducts an analysis of your current operations and processes. During this exercise, our team will identify existing infrastructure and technology in place before presenting calculated recommendations and best practices for an optimized, effective strategy.

Learn more about discovery & design

Phase 2: Statement of Work

The statement of work is a document that will map out our plan for implementation. This includes both hardware and software along with a description of processes after the system is complete. You will also receive a timeline for each phase of the project.

Phase 3: Project Management

Our team of specialists will monitor your project all the way from start to finish. These experts work to keep your project on track to meet important budget constraints and deadlines.

Learn more about managed services

Phase 4: Deployment

During this phase, we work alongside your team to ensure that your solution is implemented properly. From staging and configuration of hardware and software to training your staff, we are here to help. Our experts help your team hit the ground running with your new technology.

Learn more about deployment

On-going Support and Optimization

After deployment, our team will continue to work with you to monitor system performance. This allows us to gauge how your system is functioning and make any necessary adjustments and improvements to enhance functionality for your operation. Our premier-level status with all manufacturers, along with our authorized on-site/depot repair, wireless infrastructure services, and commitment to excellence, allow us to bring you the total solution

Contact our healthcare experts

Healthcare Tracking & Identification Solutions

  • Clinical Communication

    Unified communication solutions for healthcare workers. Secure text, voice, video, and file transfer with mobile handheld devices.

    Learn More :Clinical Communication
  • Patient Identification

    Healthcare administrators everywhere understand that positive patient identification is essential for safe patient care.

    Learn More :Patient Identification
  • Medication Administration

    Eliminate errors and create timely and accurate medication administration processes.

    Learn More :Medication Administration
  • Specimen Collection

    Specimen collection and tracking is an essential part of patient care that informs both diagnosis and treatment.

    Learn More :Specimen Collection
  • RFID in the NICU

    RMS Omega’s patented RFID solution allows nurses to read ankle bands in the NICU with no line of sight, leaving infants undisturbed.

    Learn More :RFID in the NICU
  • Asset Management

    Healthcare asset tracking solutions help hospitals locate critical equipment and reduce costly replacements and loss.

    Learn More :Asset Management

Maintain Peace of Mind with an RMS Signature Service Plan

Project-Based & Contract IT Support

Technology should empower your business, not slow it down. RMS Omega’s Signature Service Plans unlock support from our certified team of in-house IT experts. Whether you are seeking support for a technology deployment project or a go-to IT partner for everyday troubleshooting, we have a service offering for you!

  • Managed Services – Recurring, contract-based support to reduce IT headaches and increase uptime.
  • Professional Services – Flexible, project-based engagements for device configuration, setup, wireless installs, RFID system deployment, and more.
  • One Solution – A custom “as-a-service” bundle tailored to your hardware, software, and support needs.

From remote assistance and preventative maintenance to full lifecycle management, we’ve got you covered.

View Our Signature Service Plans

Our Professional Services

One-time and project-based services to ensure seamless technology deployments, integration, and support.

Device Setup and Configuration

Ensure fast, error-free IT deployments with RMS Omega’s device setup and configuration services.

Discovery and Design

RMS Omega’s Discovery and Design services ensure the successful deployment of wireless, RFID, RTLS, and other tailored data capture solutions.

RFID Services - Integration & Support

End-to-end RTLS and RFID services. Complete systems integration, solution design, testing, installation, and RFID technical support.

Wireless Networking

RMS Omega's wireless networking services ensure your network is optimized for peak performance -from initial design to ongoing support.

Place a Service Request

Have a support plan? Open a ticket for an RMA, on-site service, or IT helpdesk support.

Some of Our Healthcare Customers

Here's What Some Of Our Customers Say